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Cinema or theatre attendant
Usher
Cinema and theatre attendants help customers visiting entertainment shows.
Average salary (a year)
£0
Starter
£0
Experienced
Typical hours (a week)
23.0 to 25.0 hours
variable
Work Hours
evenings / weekends / bank holidays
on shifts
How to become
Explore the different ways to get into this role
You can get into this job through:an apprenticeship; applying directly
Apprenticeship
You may be able to start by doing a customer service practitioner intermediate apprenticeship.
Entry requirements
You'll usually need:
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Volunteering
You can sometimes find voluntary work with community theatres or cinemas. Follow them on social media, look out for local announcements or search on Do IT.
Direct Application
You can apply directly to vacancies advertised by theatres and cinemas. Experience of dealing with the public, for example in retail or hospitality, may give you an advantage though it's not always essential.
More Information
Career Tips
An interest in film or the arts would be helpful.
What it takes
Find out what skills you’ll use in this role
Skills and knowledge
You'll need:
    Customer service skills
    Excellent verbal communication skills
    The ability to work well with others
    To enjoy working with other people
    Sensitivity and understanding
    Patience and the ability to remain calm in stressful situations
    To be flexible and open to change
    The ability to understand people’s reactions
Digital Skills Level
to be able to carry out basic tasks on a computer or hand-held device
Other Requirements
You may need to be aged 18 or over for jobs that involve serving alcohol.
What you will do
Discover the day-to-day tasks you’ll do in this role
Day to day tasks
You could
check tickets, show people to their seats, sell programmes, sell refreshments from trays or kiosks during the interval, deal with any problems or complaints, re-stock the refreshment kiosks and trays, collect litter and tidy up after a show, work in the cinema or theatre's cafe, bar or box office
Working environment
You could work in a theatre or at a cinema.
You may need to wear a uniform.
Career Path & Progression
Look at progression in this role and similar opportunities
You could become a cashier, team leader or manager.
Job profile data provided by The National Careers Service.
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