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Cruise ship steward
Cabin steward
Cruise ship stewards clean and service cabins on board cruise ships.
Average salary (a year)
£0
Starter
£0
Experienced
Typical hours (a week)
36.0 to 40.0 hours
seasonal
Work Hours
evenings / weekends / bank holidays
on shifts
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You can get into this job through:a college course; applying directly
College
College courses which would teach you some of the skills and knowledge you need in this job include
Level 2 Certificate in Hospitality and Catering, Level 2 Diploma in Customer Service
Level 2 Certificate in Hospitality and Catering, Level 2 Diploma in Customer Service
Entry requirements
You'll usually need:
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
funding advice|https://www.gov.uk/further-education-courses/financial-help
search for courses|/find-a-course
Direct Application
You can apply to work as a cruise ship steward directly with cruise lines, or through specialist recruitment agencies.
There are no formal requirements, but experience of working in a hotel, restaurant or bar can be useful. GCSEs in English and maths will be helpful.
Customer service is an important part of the role, so most cruise liners will expect you to have worked in a customer service job before.
As you'll be travelling around the world, it may be helpful if you can speak a second language.
Skills and knowledge
You'll need:
Customer service skills
To be thorough and pay attention to detail
Patience and the ability to remain calm in stressful situations
The ability to accept criticism and work well under pressure
Sensitivity and understanding
The ability to work well with others
Excellent verbal communication skills
A desire to help people
Digital Skills Level
to be able to carry out basic tasks on a computer or hand-held device
Day to day tasks
In this role you could
show guests to their cabins, take food and drink orders, make beds, supply fresh linen, vacuum floors, replace mini bar items and provide a bill, replace stocks and supplies
show guests to their cabins, take food and drink orders, make beds, supply fresh linen, vacuum floors, replace mini bar items and provide a bill, replace stocks and supplies
Working environment
You could work on a cruise ship.
You may need to wear a uniform.

Job profile data provided by The National Careers Service.
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