Hotel room attendant
Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.
Average salary (a year)
£11500
Starter
£18000
Experienced
Typical hours (a week)
39.0 to 41.0 hours
a week
Work Hours
early mornings
on shifts
How to become
Explore the different ways to get into this role
You can get into this job through:a college course; an apprenticeship; applying directly
College
You can do a course before you apply for a job. Courses include
Level 1 Certificate in Introduction to the Hospitality Industry, Level 1 Diploma in Preparing for a Career in the Hospitality Industry, Level 1 Cleaning and Support Services
These courses include options in housekeeping and guest services.
Entry requirements
You'll usually need:
  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
funding advice|https://www.gov.uk/further-education-courses/financial-help
search for courses|/find-a-course
Apprenticeship
You can get into this job through an intermediate apprenticeship as a hospitality team member, specialising in housekeeping.
Entry requirements
You'll usually need:
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Direct Application
You can apply directly to employers if you've got some of the relevant skills and knowledge needed for the job. Experience in cleaning can be useful.
Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable time-keeper.
More Information
Further Information
What it takes
Find out what skills you’ll use in this role
Skills and knowledge
You'll need:
    Customer service skills
    The ability to accept criticism and work well under pressure
    Patience and the ability to remain calm in stressful situations
    The ability to work on your own
    To be thorough and pay attention to detail
    Sensitivity and understanding
    A desire to help people
    Excellent verbal communication skills
Digital Skills Level
to be able to carry out basic tasks on a computer or hand-held device
What you will do
Discover the day-to-day tasks you’ll do in this role
Day to day tasks
In this role you could
change bed linen and towels, make beds, vacuum floors, dust and polish furniture, clean bathrooms, replace stocks of guest supplies, re-stock drinks in the mini-bar, identify and report maintenance issues, make sure that your work meets the standards set down by your employer
Working environment
You could work in a hotel.
You may need to wear a uniform.
Your working environment may be physically demanding.
Career Path & Progression
Look at progression in this role and similar opportunities
Your opportunities for progression would depend on the size of the hotel.
In larger organisations you're more likely to be able to progress to a supervisory or management job.
Job profile data provided by The National Careers Service.