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Travel agency manager
Travel manager
Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.
Average salary (a year)
£20000
Starter
£40000
Experienced
Typical hours (a week)
43.0 to 45.0 hours
a week
Work Hours
weekends
flexibly
How to become
Explore the different ways to get into this role
You can get into this job through:a university course; a college course; an apprenticeship; working towards this role; applying directly
University
You could do a foundation degree, higher national diploma or degree in a subject like
travel operations, tourism management, retail management, business management
You could join a travel company as a trainee manager once you finish your course.
Entry requirements
You'll usually need:
  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
student finance for fees and living costs|https://www.gov.uk/student-finance
university courses and entry requirements|https://www.ucas.com/
College
You could do a college course, which may help when you start to look for work as a trainee manager. Courses include
Level 4 Diploma in Travel and Tourism Management, Level 4 Diploma in Tourism Management
Entry requirements
You'll usually need:
  • 1 or 2 A levels, a level 3 diploma or relevant experience for a level 4 or level 5 course
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
funding advice|https://www.gov.uk/further-education-courses/financial-help
search for courses|/find-a-course
Apprenticeship
You could start by doing a travel consultant advanced apprenticeship, then take further on-the-job training to become a manager.
Entry requirements
You'll usually need:
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Work
You could join a company as a travel agent and work your way up to become an assistant manager then manager, as you get more experience. You could also do training on the job.
Direct Application
You could apply to be a travel agency manager if you've got experience in retail management or sales.
More Information
Further Information
You can get more advice about working in travel from the Institute of Travel & Tourism.
What it takes
Find out what skills you’ll use in this role
Skills and knowledge
You'll need:
    Customer service skills
    To be thorough and pay attention to detail
    The ability to sell products and services
    Active listening skills
    A desire to help people
    Excellent verbal communication skills
    Ambition and a desire to succeed
    The ability to work well with others
Digital Skills Level
to be able to use a computer and the main software packages competently
What you will do
Discover the day-to-day tasks you’ll do in this role
Day to day tasks
You could
recruit and train new staff, set sales targets and monitor staff performance, work with tour operators to buy travel packages, organise staff rotas, control budgets, manage travel accounts for corporate clients, advise customers about travel products and destinations, provide sales reports for head office
Working environment
You could work in an office.
You may need to wear a uniform.
Career Path & Progression
Look at progression in this role and similar opportunities
With experience you could become a regional manager, with responsibility for several travel agency branches.
You could also work as a business travel manager with a multinational company.
You could set up your own travel business.
Job profile data provided by The National Careers Service.
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