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All Job CategoriesAccommodation warden
Accommodation warden
Property manager, hall manager
Accommodation wardens manage the day-to-day running of services like sheltered housing, hostels and student flats.
Average salary (a year)
£24000.0
Starter
£28000.0
Experienced
Typical hours (a week)
37.0 to 40.0 hours
a week
Work Hours
evenings / weekends
at short notice
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You can get into this job through:a college course; an apprenticeship; working towards this role; applying directly
College
You could take a college course before applying for a job to gain some of the skills needed in this role. Courses include
facilities services, housing practice, health and social care
facilities services, housing practice, health and social care
Entry requirements
Entry requirements for these courses vary.
Apprenticeship
You could apply to do an apprenticeship, such as
Property Maintenance Level 2 Intermediate Apprenticeship, Housing and Property Management Level 3 Advanced Apprenticeship
Property Maintenance Level 2 Intermediate Apprenticeship, Housing and Property Management Level 3 Advanced Apprenticeship
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Work
You could work as a warden's assistant and gain qualifications through on-the-job training.
Volunteering
You may be able to start as a volunteer assistant warden, for example, with the YMCA or
Youth Hostel Association.
You could pick up valuable skills and knowledge through volunteering, which might help in interviews for a paid position.
Direct Application
To apply directly, you'll usually need some GCSEs or equivalent, including English and maths.
You'll also find it helpful to have paid or unpaid experience of working with vulnerable groups.
More Information
Career Tips
Experience in housing, care or supported accommodation work would be useful.
Further Information
You can find out more about working as an accommodation warden and supported housing from:Chartered Institute of Housing, Think Care Careers
Skills and knowledge
You'll need:
Customer service skills
The ability to work well with others
Administration skills
To be thorough and pay attention to detail
The ability to use your initiative
Patience and the ability to remain calm in stressful situations
The ability to accept criticism and work well under pressure
Excellent verbal communication skills
Digital Skills Level
to be able to use a computer and the main software packages competently
Related Restrictions
Day to day tasks
As an accommodation warden you would
look after the welfare of residents, work with outside agencies, carers and parents, make health and safety checks, and do risk assessments, allocate and manage accommodation, help residents get access to support like healthcare and welfare advice, deal with disputes, anti-social behaviour and emergencies, inspect properties and arrange for repairs to be carried out, supervise catering, cleaning and maintenance staff
look after the welfare of residents, work with outside agencies, carers and parents, make health and safety checks, and do risk assessments, allocate and manage accommodation, help residents get access to support like healthcare and welfare advice, deal with disputes, anti-social behaviour and emergencies, inspect properties and arrange for repairs to be carried out, supervise catering, cleaning and maintenance staff
Working environment
You could work in the community, at an adult care home, at a children's care home or on an apartment block.
With experience, you could become an accommodation manager with responsibility for several centres and a team of wardens. You could also work in housing or residential block facilities management.
With further training, you could move into related areas like social work, welfare rights or counselling.

Job profile data provided by The National Careers Service.
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