Accommodation warden
Property manager, hall manager
Accommodation wardens manage the day-to-day running of services like sheltered housing, hostels and student flats.
Average salary (a year)
£24000.0
Starter
£28000.0
Experienced
Typical hours (a week)
37.0 to 40.0 hours
a week
Work Hours
evenings / weekends
at short notice
How to become
Explore the different ways to get into this role
You can get into this job through:a college course; an apprenticeship; working towards this role; applying directly
College
You could take a college course before applying for a job to gain some of the skills needed in this role. Courses include
facilities services, housing practice, health and social care
Entry requirements
Entry requirements for these courses vary.
    Apprenticeship
    You could apply to do an apprenticeship, such as
    Property Maintenance Level 2 Intermediate Apprenticeship, Housing and Property Management Level 3 Advanced Apprenticeship
    Entry requirements
    You'll usually need:
    • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
    • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
    More Information
    equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
    guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
    Work
    You could work as a warden's assistant and gain qualifications through on-the-job training.
    Volunteering
    You may be able to start as a volunteer assistant warden, for example, with the YMCA or Youth Hostel Association.
    You could pick up valuable skills and knowledge through volunteering, which might help in interviews for a paid position.
    Direct Application
    To apply directly, you'll usually need some GCSEs or equivalent, including English and maths.
    You'll also find it helpful to have paid or unpaid experience of working with vulnerable groups.
    More Information
    Career Tips
    Experience in housing, care or supported accommodation work would be useful.
    Further Information
    You can find out more about working as an accommodation warden and supported housing from:Chartered Institute of Housing, Think Care Careers
    What it takes
    Find out what skills you’ll use in this role
    Skills and knowledge
    You'll need:
      Customer service skills
      The ability to work well with others
      Administration skills
      To be thorough and pay attention to detail
      The ability to use your initiative
      Patience and the ability to remain calm in stressful situations
      The ability to accept criticism and work well under pressure
      Excellent verbal communication skills
    Digital Skills Level
    to be able to use a computer and the main software packages competently
    Related Restrictions
    What you will do
    Discover the day-to-day tasks you’ll do in this role
    Day to day tasks
    As an accommodation warden you would
    look after the welfare of residents, work with outside agencies, carers and parents, make health and safety checks, and do risk assessments, allocate and manage accommodation, help residents get access to support like healthcare and welfare advice, deal with disputes, anti-social behaviour and emergencies, inspect properties and arrange for repairs to be carried out, supervise catering, cleaning and maintenance staff
    Working environment
    You could work in the community, at an adult care home, at a children's care home or on an apartment block.
    Career Path & Progression
    Look at progression in this role and similar opportunities
    With experience, you could become an accommodation manager with responsibility for several centres and a team of wardens. You could also work in housing or residential block facilities management.
    With further training, you could move into related areas like social work, welfare rights or counselling.
    Job profile data provided by The National Careers Service.