Airport baggage handler
Airline baggage handler, cargo handler, ramp agent
Airport baggage handlers load and unload luggage and cargo from aircraft.
Average salary (a year)
£21000.0
Starter
£28000.0
Experienced
Typical hours (a week)
37.0 to 45.0 hours
a week
Work Hours
evenings / weekends / bank holidays
on shifts
How to become
Explore the different ways to get into this role
You can get into this job through:a college course; an apprenticeship; applying directly
College
You could do a college course, which would teach you some of the skills and knowledge that could help you get into this job.
Courses include
aviation, exploring the aviation industry
Colleges offering these courses are usually located in towns and cities near to major airports.
Entry requirements
There are no set entry requirements for this route but it may help you to get in if you have:
  • GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
funding advice|https://www.gov.uk/further-education-courses/financial-help
search for courses|/find-a-course
Apprenticeship
You could apply for a place on an apprenticeship. These include
Aviation Ground Operative Level 2 Intermediate Apprenticeship, Aviation Ground Handler Level 2 Intermediate Apprenticeship, Aviation Ground Specialist Level 3 Advanced Apprenticeship
These can take between 1 and 2 years to complete. You'll do on-the-job training and spend time at a college or training provider.
Entry requirements
You'll usually need:
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Direct Application
There are no specific entry requirements but some employers may prefer you to have some GCSEs at grades 9 to 4 (A* to C), particularly in maths and English.
Experience of warehouse work, forklift training or a large good vehicle (LGV) licence could be useful when applying directly for jobs.
More Information
Career Tips
Seasonal work may be available, with large increases in the number of travellers during busy holiday periods.
What it takes
Find out what skills you’ll use in this role
Skills and knowledge
You'll need:
    Customer service skills
    Physical skills like movement, coordination, dexterity and grace
    The ability to work well with others
    Patience and the ability to remain calm in stressful situations
    Knowledge of public safety and security
    Physical fitness and endurance
    Excellent verbal communication skills
    Concentration skills
Digital Skills Level
to be able to carry out basic tasks on a computer or hand-held device
Other Requirements
You may need your own transport to get to and from the airport, as public transport may not cover all of your shift times. Many jobs ask for a full UK driving licence.
Related Restrictions
be over 18 years of age
pass a medical check
What you will do
Discover the day-to-day tasks you’ll do in this role
Day to day tasks
As a baggage handler, you would
transfer luggage from check-in points to departure areas, make sure luggage is scanned and put onto the correct plane, move luggage to and from aircraft holds using trucks, cargo trailers and conveyor systems, store freight cargo in warehouses, load inbound luggage onto carousels in the arrivals hall, report baggage that's damaged or suspicious
Working environment
You could work on an aircraft, at an airport or in a warehouse.
Your working environment may be outdoors in all weathers.
Career Path & Progression
Look at progression in this role and similar opportunities
With experience, you could work as a 'lead ramp hand', lining up planes ready for the next flight. You could also train staff on equipment and procedures.
You could move into
supervising and management, passenger handling operations, airport ground crew services
Job profile data provided by The National Careers Service.