Court usher
Court administrative officer
Court ushers make sure everyone involved in a case attends court and knows what to do.
Average salary (a year)
£18000
Starter
£24500
Experienced
Typical hours (a week)
36.0 to 37.0 hours
a week
Work Hours
evenings
occasionally
How to become
Explore the different ways to get into this role
You can get into this job through:a college course; an apprenticeship; applying directly
College
You could do a Level 1 Certificate in Business Administration or a Level 2 Certificate in Principles of Business Administration.
This would give you some of the knowledge and skills you would need for this job.
Entry requirements
You'll usually need:
  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
funding advice|https://www.gov.uk/further-education-courses/financial-help
search for courses|/find-a-course
Apprenticeship
You could do a
public service operational delivery officer advanced apprenticeship, customer service practitioner intermediate apprenticeship, customer service specialist advanced apprenticeship, business administrator advanced apprenticeship
These apprenticeships will give you some of the customer service and business admin skills you need to do the job.
Entry requirements
You'll usually need:
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Direct Application
You could apply directly for jobs. You'll usually need at least 2 GCSEs including English at grades 9 to 4 (A* to C).
You may find it easy to get a job as a court usher if you have experience in a similar job like customer service or office administration. Employers will also look at your personal qualities and life experience.
More Information
Further Information
You can find out more about careers in the courts and tribunals service from the Ministry of Justice.
What it takes
Find out what skills you’ll use in this role
Skills and knowledge
You'll need:
    Administration skills
    To be thorough and pay attention to detail
    The ability to work well with others
    The ability to accept criticism and work well under pressure
    Customer service skills
    Legal knowledge including court procedures and government regulations
    Patience and the ability to remain calm in stressful situations
    Excellent verbal communication skills
Digital Skills Level
to be able to use a computer and the main software packages competently
Related Restrictions
What you will do
Discover the day-to-day tasks you’ll do in this role
Day to day tasks
In this role you could
prepare the courtroom, greet people entering court, check that witnesses, defendants and lawyers are present, call defendants and witnesses into court, label evidence and pass it to the judge and jury, input data to the computer system, handle post, filing and photocopying
Sworn ushers
If you work as a sworn usher in a crown court, you'll also
stop unauthorised people from talking to the jury, take the jury to and from the courtroom, be on duty outside the jury room, take messages between the jury and the judge, organise hotels if people on the jury need to stay overnight
Working environment
You could work in a court or in an office.
You may need to wear smart business clothes.
Career Path & Progression
Look at progression in this role and similar opportunities
With experience, you could be in charge of a team of ushers or become a court administrative officer.
You may also be able to work in central or local government.
Job profile data provided by The National Careers Service.