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All Job CategoriesHotel manager
Hotel manager
Guest house manager, hotel general manager
Hotel managers are in charge of the day-to-day running of a hotel.
Average salary (a year)
£20000
Starter
£60000
Experienced
Typical hours (a week)
40.0 to 42.0 hours
a week
Work Hours
evenings / weekends / bank holidays
flexibly
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You can get into this job through:a university course; an apprenticeship; working towards this role
University
You can complete a qualification like a foundation degree, higher national diploma or degree and enter hotel management through a management trainee scheme.
This role is open to graduates of all subjects. Particularly relevant subjects include
hotel management, hospitality management, hospitality business management, international hotel management, travel and tourism
hotel management, hospitality management, hospitality business management, international hotel management, travel and tourism
Entry requirements
You'll usually need:
- 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
- 2 to 3 A levels, or equivalent, for a degree
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
student finance for fees and living costs|https://www.gov.uk/student-finance
university courses and entry requirements|https://www.ucas.com/
Apprenticeship
You can train to be a hotel manager through an advanced apprenticeship in hospitality or a higher apprenticeship in hospitality management.
Entry requirements
You'll usually need:
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
- 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Work
You may get into this job by starting in a junior position like front of house manager or events manager.
You could apply for promotion as you get more experience.
More Information
Career Tips
Work experience in any kind of customer facing role can be useful for this career.
It may give you an advantage if you can speak another language fluently.
Professional And Industry Bodies
You could join the Institute of Hospitality for professional development and networking opportunities.
Further Information
You can find out more about how to become a hotel manager from Caterer.com.
Skills and knowledge
You'll need:
Customer service skills
The ability to use your initiative
Patience and the ability to remain calm in stressful situations
To be thorough and pay attention to detail
To be flexible and open to change
Persistence and determination
The ability to motivate and manage staff
Business management skills
Digital Skills Level
to be able to use a computer and the main software packages competently
Day to day tasks
In a small hotel you may plan and organise all of its services. In a larger hotel you may have more specific responsibilities.
You could
set budgets, sales targets and forecast income, promote the hotel through different types of marketing, plan and organise accommodation, catering and any other services offered, make sure the hotel meets licensing and health and safety laws, oversee fire safety, building security and site maintenance, manage corporate bookings and events, recruit, train and organise staff, meet and greet customers and deal with complaints
set budgets, sales targets and forecast income, promote the hotel through different types of marketing, plan and organise accommodation, catering and any other services offered, make sure the hotel meets licensing and health and safety laws, oversee fire safety, building security and site maintenance, manage corporate bookings and events, recruit, train and organise staff, meet and greet customers and deal with complaints
Working environment
You could work in a hotel.
You may need to wear smart business clothes.
Your career prospects will depend on the size of the business, your experience and whether you are willing to relocate.
In larger hotel chains, you could move into regional management or specialise in areas like corporate finance or training. You may also have the chance to work overseas with an international hotel group.
Job profile data provided by The National Careers Service.
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