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Motor vehicle parts person
Service adviser
Motor vehicle parts persons supply individuals, dealerships and garages with spare parts.
Average salary (a year)
£19000
Starter
£28000
Experienced
Typical hours (a week)
43.0 to 45.0 hours
a week
Work Hours
evenings / weekends / bank holidays
on a rota
How to become
Explore the different ways to get into this role
You can get into this job through:a college course; an apprenticeship; applying directly
College
You could take a college course to get some of the skills and knowledge needed for this job. Courses include
Level 1 Certificate in Vehicle Systems Maintenance, Level 2 Diploma in Vehicle Fitting Principles, Level 2 Extended Certificate in Vehicle Technology
Entry requirements
You'll usually need:
  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
funding advice|https://www.gov.uk/further-education-courses/financial-help
search for courses|/find-a-course
Apprenticeship
You could get some of the skills and knowledge needed to do this job from an apprenticeship with a car spares supplier. You could follow apprenticeship routes like
customer service practitioner intermediate apprenticeship, trade supplier intermediate apprenticeship
This typically takes 12 months to complete as a mix of learning in the workplace and off-the-job study.
Entry requirements
You'll usually need:
  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
More Information
equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
guide to apprenticeships|https://www.gov.uk/apprenticeships-guide
Direct Application
You may be able to apply for jobs directly if you've got experience in vehicle servicing, retail or stock control. You'll also need good technical knowledge of car parts, motoring accessories and how vehicles work.
More Information
Further Information
You can get more advice about working in the motor industry from Autocity.
What it takes
Find out what skills you’ll use in this role
Skills and knowledge
You'll need:
    The ability to work well with others
    Customer service skills
    The ability to sell products and services
    To be thorough and pay attention to detail
    The ability to use your initiative
    Excellent verbal communication skills
    The ability to accept criticism and work well under pressure
    Active listening skills
Digital Skills Level
to be able to use a computer and the main software packages competently
Other Requirements
You'll need a full UK driving licence if you have to make deliveries to customers.
What you will do
Discover the day-to-day tasks you’ll do in this role
Day to day tasks
In your day-to-day duties you may
advise customers what parts they might need for their vehicle, take orders in person, over the phone or by email, check availability of parts on computerised stock records, get parts from the storeroom or warehouse or order them from suppliers, put orders together, send orders by courier or make deliveries yourself, deal with payments, raise invoices and issue receipts, maintain shop window and shelf displays, order supplies, put stock away and update records
Working environment
You could work in a warehouse, in a stock room or at a car manufacturing plant.
Career Path & Progression
Look at progression in this role and similar opportunities
With experience, you could progress to a supervisor or service adviser job, or move into the service and repair.
You may be able to move into self-employment as a parts supplier.
Job profile data provided by The National Careers Service.
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