Travel and Tourism

Course summary

This course is for students who have an interest in the Travel & Tourism industry such as working in the retail travel environment, tour operations, cabin crew or visitor attractions. The course is also a stepping stone if students want to access higher education to be able to study Tourism Operations Management, Events or Marketing Management. National Extended Certificate in Travel & Tourism The following 4 units will be studied: • Unit 1 – The World of Travel & Tourism – Mandatory unit and written exam • Unit 2 – Global Destinations – Mandatory and Externally assessed unit • Unit 3 – Managing the Customer Experience – Mandatory unit and coursework • Unit 8 – The Airport Experience – Optional and coursework