Travel and Tourism

Course summary

This course is equivalent to one A Level and consists of four units to be studied over the duration of two years. During this time students will complete the following: Two external mandatory units: Unit 1: The World of Travel and Tourism: Learners will gain skills which are specific to the course as a whole. In this unit learners will explore all aspects of the industry, its key components and its scale. Unit 2: Global Destinations: In this unit learners will investigate the features and appeal of global destinations. Learners will prepare travel itineraries and recommend suitable destinations for customers. One internal mandatory synoptic unit: Unit 3: Managing the Customer Experience: In this unit learners will explore and apply ways of managing external and internal customer experience to support organisational success and develop their customer service skills. In addition you will study one internal optional unit from the following: 11: Specialist Tourism 15: Visitor Attractions 17: Passenger Transport 18: Events, Conferences and Exhibitions 19: Work Experience in Travel and Tourism